Privacy policy

Email policy and your privacy:
We take our customers' privacy very seriously. Please help us to assure your privacy by letting us know if you would prefer to be contacted at a different email address (or not at all). We have had only a few in our history ask us not to contact them (they got married or entered a new relationship with shared email, for instance). In response to this we maintain a No Contact list, which we use to prevent your hearing from us if we do a mailing to people who emailed inquiries in the past. We never send unsolicited email; we send email only to people who have contacted us first. In no case will your name or email address or any information about you leave the company or be shared with any third party. If you do not want to be contacted in future, simply send us an email and type "No Contact" in the subject line. If you receive multiple copies of this email it is because you wrote us in the past using multiple addresses. Simply reply to each email as described above and we will put each address on our No Contact list.

Phone policy and your privacy:
We also protect your privacy by phone. That's why we have no outgoing message on our voicemail (in case your wife or girlfriend is doing your laundry and finds our phone number in your pockets, for instance). We never identify the company when answering the phone. If someone doesn't know why they are calling us, we don't offer any information. If you leave us a message and ask us to return your call, we will speak only to you. If someone else answers, we identify ourselves only by first name and say that we will call back later. We feel it is entirely up to you whether or not, or to what extent, you share your interest in our product with your partner.

Billing information policy and your privacy:
In order to provide Internet billing services, Mimicon must collect, use, and share certain information about you. This policy explains what we collect, who we share it with, and how you can contact Mimicon in order to ensure the accuracy of the data we collect, use, and share.

The information Mimicon collects from you helps us better serve you by continually updating the electronic payment services Mimicon provides. The data that Mimicon collects and maintains is as follows:

Information that you provide to us:
Mimicon receives and stores all information that you enter on our order form (at the end of this Catalogue). This includes:

1. Your e-mail address, credit card number, expiration date, first name, last name, address, city, state, zip, country, and your agreement to be bound by Mimicon terms and conditions.

2. Your credit card information is not kept once the transaction is complete.

Information that we automatically receive:
Mimicon receives and stores certain information whenever you download web pages, or send us e-mail or forms. For example:

1. We identify the numerical IP address assigned to your computer by your Internet Service Provider.

2. E-mail Correspondence - Mimicon often requests a confirmation when you receive and open an e-mail communication delivered by Mimicon. We archive all e-mail sent in and out of our network, and we identify the origination IP address of all e-mail sent into our network. We require that you refrain from "forging headers" or sending "SPAM".

Information from third parties:
From time to time, Mimicon requests and receives information from third parties and compares it to the information that you have provided. The main purpose for this is loss prevention.

PROTECTION OF YOUR PRIVACY

Mimicon will release data only when we believe the release is appropriate to comply with the law, or to enforce our Agreement.

It is your obligation to provide Mimicon with accurate and up-to-date information, and failure to provide us with such information could void an Agreement between you and Mimicon (for example, in a Lay-away Payment Plan for a discounted product for which you have chosen to make regular payments by credit card; if we cannot bill your card or ship your product, you may lose the benefit of the discount offer, but you will still have the benefit of any credit you have built with Mimicon). We use the information that you provide for such purposes as processing your purchase request, responding to customer service inquiries, loss prevention, improving our service, and communicating with you. Mimicon employees have access to your information on a need-to-know basis. Mimicon WILL NOT SELL your information to a third party for any reason.

In addition, Mimicon, as part of the credit card processing system, must provide limited information to the services that connect it to the companies that perform the banking functions. The credit card associations have strict privacy rules that these companies must adhere to in order to be authorized to receive and process credit card transactions. Mimicon WILL NEVER provide your information outside of this system.

Mimicon employs the latest and best techniques available for protecting its systems from intrusion by unauthorized individuals, and is constantly upgrading its security as better methods become available. All information is stored behind firewalls and other sophisticated security systems. Our data centre utilizes state-of-the-art physical security measures to prevent unauthorized access to the facility.

Mimicon does not request, or knowingly collect identifiable information from children under the age of 18. Mimicon does not knowingly use or share personal information from users under the age of 18 with third parties. Mimicon does not offer children any promotions involving games, prizes, or any other activity that would induce a child to divulge personal information.

This Privacy Policy was posted in Jan 09. Mimicon reserves the right to change, modify or amend this policy at any time. Mimicon takes privacy matters very seriously, and intends to stay at the forefront of privacy policy and protection matters. We will occasionally update our privacy policy and we will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates.

Questions regarding the information Mimicon has stored about you should be in writing, and addressed to:

Mimicon Corporation
3638 N Rancho Dr., Suite 6
Las Vegas, NV 89130

Date last revised: 01/09